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The world's atwitter with Twitter

I've been using Twitter a lot lately. For the un-initiated, Twitter is basically micro-blogging. Wikipedia has more details. Or check out a Newbie's guide to Twitter.

You can follow me on Twitter.

There's many opinions on Twitter, including:

  • "I don't get it"
  • "This is brilliant"
  • "This seems stupid"

Twitter is very new, and all of its usefulness and power is still in its infancy.

For me, its super exciting to see how companies are connecting with customers via Twitter - they're Joining the Conversation.

What companies? Here's just a few:

That rocks!

More discussions on companies using Twitter

 

What do you think?

Are you using twitter? Is your company? Do you see benefits in participating in conversations about your business or products that are already happening? How can this help your sales team? Your support team? Your marketing team? How about listening to your employees?

You'll definitely be hearing more from me soon on this topic. In the meantime, follow me on Twitter.

Posted: Thursday, March 27, 2008 12:27 PM by gsherman
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Comments

kmiller said:

Twitter is about a simple information bus for small payloads that is super easy to integrate with.

Another company I noticed that uses twitter is a retail site Woot whose business model is sell one value product a day. If you follow Woot on Twitter you get notified of the day's 'woot'.

Twitter's biggest problem to date is its dependability. Currently it is quite flaky but the idea is sound and if they cannot get their act together there are other players (Pownce and Jaiku) waiting in the wings to eat their lunch.

# March 28, 2008 10:06 AM