April 2008 - Posts
I'm currently working with a customer who is running Clarify version 6. Not Amdocs CRM6, but Clarify version 6, or as the marketing brainiacs tagged it - CFO98 (Clarify Front Office 98). I'm amazed that they're still running a 10 year old enterprise application,
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Over on IT toolbox, a recent post was inquiring about people's experience of dealing with Dovetail . One of our customers responded: we were a customer of theirs for about 2 years (purchased Super Email Clerk)...we moved on to a different package at the
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My love for Twitter continues. Or, more precisely, my love of what people are doing with Twitter. The CEO of Zappos wants to talk to more customers - so what does he do? - He selects one of his random followers from Twitter for a free trip to Vegas
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Becky at the Customers Rock! blog recently detailed the FreshBooks roadtrip , which is a great example of how a company can stay connected with its customers. I love this: This was not a product roadshow. This was a listening tour . I also really
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