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Dovetail Mobile Agent: Only show the queues that have stuff in them
As I've mentioned before , I use Dovetail Mobile Agent for my day-to-day case activities. Its simplicity and ease of use really pleases me. Even though it was targeted as an app for mobile devices, it works just as well using normal browsers on desktops Read More...
Keyboard Shortcuts for Dovetail Mobile Agent
In a past post , I discussed how to use GreaseMonkey to modify a web application, particularly, Dovetail Mobile Agent. In my last post , I linked to a GreaseMonkey script that added keyboard shortcuts to Basecamp. Now let's combine the two together. Access Read More...
Adding a signature to Log Email in Dovetail Mobile Agent using Ubiquity or GreaseMonkey
As I mentioned in a previous post , I've started using Dovetail Mobile Agent for my day-to-day case activities. Its still early in its project lifecycle, so it doesn't have all of the bells and whistles (yet), but that's OK with me. For example, you can Read More...
My first Ubiquity command : view a case in Dovetail
I was pretty excited to play with Ubiquity , a new Firefox extension that lets me think and act in a more natural language with my PC. From the Ubiquity Tutorial : Ubiquity is an experimental Firefox extension that gives you a powerful new way to interact Read More...