When doing testing or demos, I often need to send and receive email. For example, Dovetail EmailAgent requires a mail server for receiving incoming mail. Dovetail Rulemanager needs a mail server for sending outgoing notifications by email, as well as
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We're considering a change to Dovetail EmailAgent , and wanted to float it by our users to see if anyone had any concerns or objections. Currently, when EmailAgent adds more information to a case, it actually performs a Log Note action. Clarify has a
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We recently moved into new offices here at Dovetail, and with our new offices came a new phone system. One of the features of the phone system is that we can get an email whenever we get a voicemail. The email contains a WAV file of the actual voicemail
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