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Automatic Subcase Creation
While working with a customer this week, they asked about automatic subcase creation, similar to Clarify's Task Manager module. For example, if a new case of type "New Employee" is created, then I want to automatically create 3 subcases: One Read More...
cctvtmmain : a useful, but broken, and poorly named, utility for closing child cases
We recently received an inquiry from a customer asking about Clarify's cctvtmmain utility. Specifically, it was throwing a useless error message, and they wanted our help. Our first response was WTF is cctvtmmain ? A little research, and we discovered Read More...
Having RuleManager invoke command line scripts
I've received a few questions on this recently, so I decided a post is in order. One of the features in Rulemanager (both the Clarify/Amdocs Rulemanager and the Dovetail Rulemanager ) is the ability to have it invoke command line scripts/executables via Read More...
Powershell Quick Reference and HelpFile available
The PowerShell Guy points out two useful downloads: PowerShell Quick Reference Windows PowerShell Graphical Help File Good stuff. Read More...