Browse by Tags
All Tags »
clarify amdocs (RSS)
One of the themes I’ve picked up on recently is that there seems to be a lot of organizations who still use Clarify /Amdocs, but not to its full potential. No where near its full potential. I’ve recently talked to a bunch of people who don’t really know
Read More...
What is a WebHook? From the WebHooks wiki : The concept of a WebHook is simple. A WebHook is an HTTP callback: an HTTP POST that occurs when something happens; a simple event-notification via HTTP POST. A web application implementing WebHooks will POST
Read More...
For any of you Clarify peeps out there looking for a gig, there’s a Clarify Technical Consultant available at IDC Technologies in Silicon Valley. Requirements: 4-5 years in the following amdocs modules Clarify Application: amdocs crm, clarify classic
Read More...
Kevin has started his first in a series of posts around customizing Dovetail Carrier . Good stuff! I’m looking forward to the rest of his series.
Read More...
For any of you Clarify peeps out there looking for a gig, there’s a Clarify Architect position available in Cincinnati Ohio. Requirements: Very Strong experience with Clarify/Amdocs product platform (Customer/Call management systems) Strong experience
Read More...
I recently received a request asking how to migrate some data (specifically, cases) from Clarify into Zendesk . Seems the company is in the process of turning off Clarify and rolling out Zendesk. It’s all about the APIs We provide a full
Read More...
When creating a new table or view in Clarify/Amdocs/Dovetail, a unique ID number must be supplied. How do I know what ID to use? Clarify has defined a range of numbers that are reserved for custom tables and views. They guarantee that they will not use
Read More...
I was recently working on porting some existing ClearBasic batch (cbbatch) scripts to PowerShell. I’ve blogged in the past about using our SDK with Powershell . For this particular project, I had multiple scripts to port, and I was looking to extract
Read More...
We received a request recently about how to deal with some text in the system that was formatted using a fixed width font. For example, a customer might send in an email that contained some text that was laid out in a nicely formatted table structure.
Read More...
I received this email from Amdocs Product Support, announcing the winning customer for this month. For this month, the winning *customer* is: an Amdocs employee. <shaking head in disbelief>
Read More...