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Dovetail Mobile Agent: Only show the queues that have stuff in them
As I've mentioned before , I use Dovetail Mobile Agent for my day-to-day case activities. Its simplicity and ease of use really pleases me. Even though it was targeted as an app for mobile devices, it works just as well using normal browsers on desktops Read More...
Resize text areas on any page
We use Community Server for both our internal as well as our external blogs. One of the things that I hate is the tiny textarea that they give you for entering comments:     Solutions If you're using Google Chrome , it allows you to easily drag Read More...
Using Ubiquity to "edit" web pages
I commonly take screen-shots of our web applications, and use them here within my blog. Occasionally when I do this, I want to hide or obfuscate certain pieces of information. For example, I may want to share a screenshot of a case from one of our production Read More...
My first Ubiquity command : view a case in Dovetail
I was pretty excited to play with Ubiquity , a new Firefox extension that lets me think and act in a more natural language with my PC. From the Ubiquity Tutorial : Ubiquity is an experimental Firefox extension that gives you a powerful new way to interact Read More...