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Prototype Process and Tools
I’ve been working on a project recently that involved mockups and prototyping for a mobile web application. I wanted to share some of the process and tools that I found useful. Sketches I first started out with low fidelity sketches. Paper and markers. Read More...
SMS notifications and alerts
Notifications and escalations generated by Rulemanager are an integral component of the Clarify/Dovetail system. Traditionally, email and in-application notifications are the most common notification delivery mechanisms. Digital pagers were popular years Read More...
Dovetail Mobile Agent: Only show the queues that have stuff in them
As I've mentioned before , I use Dovetail Mobile Agent for my day-to-day case activities. Its simplicity and ease of use really pleases me. Even though it was targeted as an app for mobile devices, it works just as well using normal browsers on desktops Read More...
Sneak Peek: Dovetail Mobile Agent
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Clarify on an iPhone
AppSwing looks to have created their own front end for Clarify, geared for iPhone users. The functionality is limited, but it looks interesting. Although with my fat fingers, I would have a hard time typing in case notes on the iPhone "keyboard". Read More...