Kevin Miller recently had a recent post talking about how we have notifications from our Clarify/Dovetail system show up in Campfire . When a case is dispatched to our support queue, we get a notification in Campfire . That tends to be where we all "hang
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The Customers Rock! blog points us to Chad, the web concierge at Element Fusion . From the Customers Rock! blog: Chad’s job as concierge is to hand-hold the customers as they take their first steps with Light and make the who experience quick and easy.
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