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How do I know what ID to use for a new table or view?
When creating a new table or view in Clarify/Amdocs/Dovetail, a unique ID number must be supplied. How do I know what ID to use? Clarify has defined a range of numbers that are reserved for custom tables and views. They guarantee that they will not use Read More...
Clarify / Amdocs / Dovetail access from a Google Gadget
I was playing with Google Gadgets a bit lately, and wanted to see what I could do with creating a gadget for Clarify / Amdocs / Dovetail. Gadgets are simple HTML and JavaScript applications that can be embedded in webpages and other apps. Google has good Read More...
Clarify Classic Client Quick Reference Guide
Here's a quick reference guide for user options, shortcuts, and keyboard navigation for the Clarify client.   I think Ctrl + Down Arrow within a text box is one of the most useful (and most unknown) shortcuts. Ctrl-F6 is also pretty useful, although Read More...
hMailServer: a free email server that's great for demos and testing
When doing testing or demos, I often need to send and receive email. For example, Dovetail EmailAgent requires a mail server for receiving incoming mail. Dovetail Rulemanager needs a mail server for sending outgoing notifications by email, as well as Read More...
Adding a signature to Log Email in Dovetail Mobile Agent using Ubiquity or GreaseMonkey
As I mentioned in a previous post , I've started using Dovetail Mobile Agent for my day-to-day case activities. Its still early in its project lifecycle, so it doesn't have all of the bells and whistles (yet), but that's OK with me. For example, you can Read More...
My favorite web apps
ReadWriteWeb published the results of their survey on what web apps most excited their readers . Here's my list of the web apps I use frequently: Twitter Flickr Google Reader del.icio.us Remember The Milk GMail Google Docs Campfire Basecamp A few more Read More...
A few of my common utilities
Whenever I have to do something more than a few times, I like to make a shortcut or a utility for it. I have all of these in my c:\bin directory, and I have my system path set to include c:\bin.  These utilities mean that I don't have to think about Read More...