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The team was having some questions regarding the granularity and estimation of stories, so Bret set up a phone call with Jeff Patton a last week. Here are two takeaways from that call which have already proved invaluable. First, after each iteration,
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My last post got me thinking about ethics within our industry. Our profession does not have an absolute code of ethics , but should there be one? Policemen, doctors, psychologists, are just a few of professions that are bound by a code which they live
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Since Dovetail Software develops and supports Enterprise CRM Application particularly within Customer Service and Support , I thought I would share an interesting happening to me recently that has a software testing twist thrown in the mix. The other
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The Cranky Flier has a nice write-up about Southwest Airlines and how they used their corporate blog to capture customer feedback and -most importantly- react to the comments in order to drive more business.
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Whether you're a low-level developer or a CIO/CTO, here is a fantastic article from CIO Insight of a behind-the-scenes view into JetBlue's Valentine's Day nightmare and the weeks thereafter. Some highlights I've extracted from the article that I found
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