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Dovetail Seeker is our new search offering for Dovetail CRM. One of the primary design goals from a developer's point of view is to make it easy to integrate with Seeker . I know I am biased, but think we did pretty well. In this post I'll I share my
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Stephen Lynn recently talked about our new search product in his post - Dovetail Seeker to the Rescue . Gary and I are working hard to get Seeker shipped to our customers. I wanted to post a follow up to Stephen's post to divulge some more details about
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I have been doing some work using Twitter as a notification mechanism for case events taking place in Dovetail CRM. I also wanted to expose an API of sorts driven by Twitter direct messages which would allow support agents to work on cases via Twitter.
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We had a customer who needs to be able to manually setup our WebServices under IIS6 so I thought it would be best to share this with everyone. This guide will take you through setting up a virtual web directory under IIS version 6 on Windows Server 2003.
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