Quickly after creating a Twitter Integration with Dovetail I ran into rate limiting issues using Twitter's API. Twitter currently only allows 70 requests per hour. Here is their guidance... If you are developing an application that requires more frequent
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Twitter will send direct messages and updates for friends you follow who have notifications turned on to a device. Cool. Better yet a device can be a mobile phone (SMS) or an Instant Messaging account. The goal of this post is to show how to sending and
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I have been doing some work using Twitter as a notification mechanism for case events taking place in Dovetail CRM. I also wanted to expose an API of sorts driven by Twitter direct messages which would allow support agents to work on cases via Twitter.
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I don't do too much Instant Messaging (IM) lately. Twitter and Campfire have replaced a lot of what I used to use IM for. That said IM is not dead. I still need to have private conversations with people that are not into Twitter or hanging out around
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