Daily Dovetail Links 2007-03-23

Dovetail Software Blogs: Collaboration Is the Heart of Development

“For the cause of Agility, the enterprise computing system is enhanced by software development, and hinges on a less gripping but equally crucial word: Collaboration. Stakeholders must communicate, and collaborate, not just in the requirements and design stages, but also throughout the entire mission. For the mission to succeed at all, there must be clear and actionable consensus between business and IT.”

Are CIOs “dead weight”?

“It’s a fair point – running a tight IT ship is no easy accomplishment, particularly in a large organization – but I have no doubt that it’s not the last word in the seemingly endless debate about the role of the CIO. Of all “C-level” positions, the CIO post remains the least well defined and the most prone to identity crises. That’s probably a reflection of a deeper tension – the tension between the myth of business IT and the somewhat more pedestrian reality.”

Understanding Enterprise Architecture

“The folks in IT often understand the business much better than the policy teams in the business itself. We not only had to learn the business needs to build the systems, but long after the sponsors of those projects have moved on, we’ve been the shephard of those needs through multiple revisions of the code. That knowledge has built up in IT. Failing to leverage that knowledge is an invitation to your competition to stomp you.”

Smaller, Private Communities Get Significantly Higher Levels of Customer Engagement, Says New Communispace Research

“WATERTOWN, MA – March 20, 2007 – In this new era of “conversational marketing”, the measure for engagement in a community isn’t the number of people logging on. Rather, it’s how actively people participate in the community, according to research just released by Communispace, the leading provider of branded online communities.”

Harnessing the Power of Enterprise Decision Management To Drive Retail Growth

“In his posting, Ray makes the point that all retailers are awash with data. But what differentiates the successful retailer from its peers is its ability to use that data to improve decisions-making. Ray particularly focuses on the issue of ‘same-store sales growth’ which is the holy grail for retailers who want to keep their investors happy.

“An Enterprise Decision Management (EDM) approach can help retailers improve rates of same-store sales growth in two important ways.”

Formal training has been stretched to its limit

“The dynamics of the North American workforce are rapidly changing, and that trend is altering how organizations facilitate the transfer of ideas and information to their employees. The millennial generation, globalization, and workforce diversity are changing the rules of traditional knowledge sharing, learning, and training in organizations of all sizes.”

Oracle Sues German Rival SAP for Theft Oracle Sues German Rival SAP for Theft

“Oracle Corp. accused its German rival SAP AG of hacking into its computers to heist secret product information in a lawsuit that highlights the escalating tensions between two of the world’s largest business software makers.

”’This isn’t really about protecting intellectual property,” said Forrester Research analyst Ray Wang. “This is all about the art of war.’”

Enterprise software makes the headlines

“The full text is here. The dispute centres around the SAP subsidiary TomorrowNow which provides third party maintenance on Oracle products. Oracle wonders how they could provide maintenance services at 50% of their prices and alleges that part the reason is that SAP unlawfully accessed and copied Oracle’s Software and Support Materials. A lot of thinking has been done overnight since the story broke:”

Published Friday, March 23, 2007 9:28 AM
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