Dovetail Software Blogs: Teaching IT To Sell
“CIOs
have never been under such a pressure to perform as they are today. The
IT department can no longer act as an impenetrable black box that no
one in the organization dares question. IT must show accountability in
hard numbers that relate to dollars on the balance sheet – or it will
be gone. Business executives are now demanding results and transparency
from IT, and they have learned that if their internal IT department
doesn’t perform, they can scrap it and outsource.”
Bill Gates on Mobile Search
“A
lot of these interfaces will be mixed voice/screen interfaces. When you
have just voice, and you say something, let’s say on the other end
there’s three or four possibilities, that voicing of, did you mean A,
B, C, D, that’s really slow and kind of painful. If you’re just sitting
there with your phone with the screen, then it will propose those, and
the idea that, okay, if it’s the one on top you just press enter, if
it’s the others you just cursor down, take that, and press enter. Then
it’s far more natural”
Enterprise applications: Pay attention to the user interface
“While
many observers are talking about mashups, lightweight applications and
public APIs in the enterprise the real advantage Web 2.0 brings is
better user interfaces. [...] The more companies adopt Web 2.0 widgets
and APIs the more of a security risk they face.
“Those
issues are still being worked out in many respects. Enterprise 2.0 has
to be a secure environment to work. That’s why Allen reckons that Web
2.0-ish applications will hit the workplace ‘in an incremental
fashion.’ The good news is the game appears to have started.”
Why VPN can’t replace Wi-Fi security
“I’ve always told people that VPN security shouldn’t be a substitute for good Wi-Fi security and I even posted a comprehensive guide to enterprise wireless LAN security, but a loyal group of VPN-only supporters have always argued for a VPN-only alternative. I’m going to explain VPN and Wi-Fi security as best I can and why there is a right time and right place for each architecture.”
Death By 1000 Cuts Case Study
“This case study shows how 10 mostly innocuous security issues were used together to leverage a major attack against a company.
“I
was able to steal corporate email – send email on the user’s behalf
from their account and uncover other users of the system. Not to
mention enabling corporate espionage, usernames and passwords sent over
email and access to the helpdesk who can give me further access through
social engineering.”
Business Process Intelligence
“This
new level of process abstraction means that businesses can essentially
record every step, state and decision point in a business process flow,
from initiation to closure, which notionally allows businesses to
closely monitor service levels and key performance indicators right
down to the finest level of granularity, and across the entire business
organization. Businesses can now look at who does what, when, where,
and how, which allows for the accurate pinpointing of process hotspots
and process bottlenecks, and the initiation of corrective measures.”
Google Officially Taking On Microsoft in Apps
“The
analyst speculation is over. Google has admitted that it is planning to
go head-to-head with Microsoft Relevant Products/Services in the
software market. Analysts are now discussing whether Google could
actually win.”
