Daily Dovetail Links 2007-06-08

Dovetail Software Blogs: Knowledge and Human Resource

“The new company that today’s corporation is trying to become can only happen with the assistance of technology, delivered by its IT department. What’s required is operational agility, and a knowledge management system that optimizes the true value of the human resource.”

Motorola Hands Over the Retail Scanner

“Motorola’s enterprise mobility business on Tuesday announced the MC17 series, the company’s third generation of handheld retail scanners. Intended for shopping environments including mass merchandisers, grocery department stores, and pharmacy outlets, the MC17 empowers customers to hasten the checkout process, locate items, check pricing, find complementary products, and receive personal recommendations and tailored promotions, according to Motorola.

“The MC17 uses the Microsoft Windows CE 5.0 operating system, and its support for Motorola PocketBrowser enables developers to build mobile applications that integrate enterprise functionality, such as bar code scanning and mobile printing, without complex coding requirements or CE programming expertise.”

Looking for Loyalty Through Online Banking Tools

”’During the next few years, banks, vendors and emerging consumer-facing Web sites will continue to introduce online tools to help consumers with their financial activities,’ the report noted. ‘Facing increasing competition, banks will seek to develop tools that assist in their acquisition, retention and cross-selling efforts.’”

Wikis in Plain English

“Another fun 3 minutes and 52 seconds from Lee and Sachi LeFever, this time a how to on wikis! One thing to keep in mind… the example of what to use a wiki for is just that – one example. One thing I find a bit tricky in talking about wikis is that we can quickly make an assumption that there is one way to use them. We are actually only limited by our imagination and our willingness to develop shared practices!”

Knowledge is more than just connections

“So, merely connecting bits of information together isn’t enough; there has to be a design to the creation of knowledge which results from intelligent intervention of people. Machines can produce data and information but it takes people to create knowledge. Connecting is one step in this process but there are three more “C”s to the process.”

So is There a Tech Talent Shortage or Not?

“I thought this was a hot summary, and the rest of his resume is full of terms I don’t even understand … so why isn’t he hired yet? Is there a tech talent shortage in the Valley or not?

“Update: Oh, I know: he hasn’t yet realized that the blog is the new resume.”

Frequent fliers air beefs in chatrooms – and airlines are paying attention

“All across the Internet, passengers are sharing horror stories and traveling tips. Flyertalk, one of the more popular sites for frequent fliers, has more than 130,000 members – and the airlines’ attention.

“Since being assigned to monitor Flyertalk, www.airliners.net and blogs on various Web sites, O’Leary has solved dozens of problems that irritate flyers. He has posted more than 500 comments in the past year alone on Flyertalk.”

Published Friday, June 08, 2007 1:55 PM
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