Daily Dovetail Links 2007-09-24

Dovetail Software Blogs: IT Can Lead

“She goes on to tell of one company whose IT department learned a few tricks from Marketing and began to brand itself based on its strengths. In this case it began marketing security as a product in itself, not just an obligatory add-on service.”

Enterprise Architecture is the next Hot Job

“Just looking at the market and talking to our partners and customers it is becoming very clear. There are tons of interesting from the analyst community that also support this. Forester says that 90% of the fortune 2000 companies already have some form of an EA practice. We are also seeing a great deal of evidence in the EA tooling space where profits for these vendors are doubling year over year.”

Can Dell Out Market HP with a New Media Based Approach?

“If this new many-media world of blogs, wikis, Twitter, Facebook, search marketing, etc, really works in helping companies market their products and services, then Mr Lark is the one to show Dell how to do it right.

“In the meantime, HP has been using a combination of new media and old-school approaches. This is a good example: It is a promotional video created and distributed through a Podtech flash video player.

“The medium is sharable and can be emailed or embedded in a web site (such as this) but the content is old school marketing—collecting a group of celebrities that say nice things about your products.”

Enterprise Architecture: breaking out of IT

“The EA work that I do with CIOs and other executives is almost nothing to do with IT at all…Its purpose is to help inspire and shape the company’s plans for investing in change. Some of the resulting investment projects include IT, some don’t.

“Where we paint EA as a predominantly IT-related discipline we are stifling its potential contribution to business innovation and value creation. How can we break EA out of its IT-centric focus?”

Risk management is key

"From a Gartner review of the new book, IT Risk: Turning Business Threats into Competitive Advantage:

“Business objective: Access. IT risk: Do the right people in an organisation have access to the data and systems they need to do their jobs? Are the wrong people blocked from access to those data and systems?

“Business objective: Accuracy. IT risk: Can a company’s IT systems be relied on to provide correct, timely, and complete information that meets the requirements of management, staff, customers, suppliers, and regulators?”

Why the platform is important

“The antithesis of complexity is not simplicity but modularity. Modularity enables users to sub-divide large tasks into smaller efforts that may be attacked by specialists and the standards provided by modularity give all who participate in the development process a blueprint for how to connect their work with the work of any other people with a similar mission”

IT Leadership Strategy: How to Provide World-Class Help Desk Support

“Do you have the power to resolve technical issues with one call every time? Redefine the IT experience by providing IT administrators and end users with the tools they need. This webcast provides an overview of how to improve help desk support”

Published Monday, September 24, 2007 11:18 AM
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