Dovetail Software Blogs

"With the economic environment getting tougher, the need for effective CRM systems increases, but with budgets often getting tighter, the scope to introduce much needed technology decreases. I often work with companies who are looking to implement CRM technology on tight budgets, so in this post I’ll set out ten ways to implement CRM technology more cost effectively."

"Just as Greek philosophers tried to explain the ancient world in terms of the four classical elements of Earth, Water, Fire, and Air - with the fifth element of Aether defining the invisible context in which they exist - software architects in the digital world work in disciplines that are centered around four basic elements - Process, Service, Event, and Information. However, I think we need a 'unifying theory' of the digital world that brings these four elements together more closely."

"A mismatch between an organization's IT-related business culture on the one hand, and the maturity level of its strategy for IT on the other, is likely to result in more pain than gain."

"Christopher Seiwald, chief technology officer for Perforce Software, thinks code should be more than just functional — it should be pretty too."

"'The state of the BPM' report makes interesting reading because it goes beyond Business Process Management Systems (BPMS) and surveys more than 270 Business and IT professionals for the state of BPM in their respective organizations. The survey also makes an attempt to map organisations on the CMMI process maturity model. While we know that there have been large number of organizations, which have achieved performance excellence through business process management initiative, larger number could be untouched by the wave and benefits of BPM, because Business Process Management revolution is time consuming and slow."