Business Intelligence: Software Helps Decision Makers "BI
gives an agency a unified Relevant Products/Services view, or big
picture, of what data might signal. Until recently, few applications,
short of a spreadsheet, could analyze large amounts of information in a
timely manner and provide insights. But now, business intelligence
gives agencies a more sophisticated way to look at data using complex
modeling that provides deep interpretations. BI builds on tools
developed for data mining, the process of finding information stored in
a system that may not be easily identifiable."
Firms Seek Out Disgruntled Customers on the Web "'We're
in a world where one person, by their actions, can make a company look
bad, and it can get echoed and amplified over and over again,' said
Josh Bernoff, an analyst at Forrester Research and coauthor of
'Groundswell,' a book about business and social technologies. 'The
power Relevant Products/Services has shifted, [so] that big companies
now have to be worried about one individual with a microphone called a
blog."
Using Business Process Models as the Source for Software Requirements "Requirements
elicitation is a critical, yet under-appreciated, activity. A core
capability of business analysts, the ability to get the customers to
describe what they want, and need, is both a science and an art.
Requirements elicitation requires equal measures of careful planning,
situational awareness, acute listening skills, business acumen, and a
kind of optimistic tenacity. I have long taken for granted two basic
principles of requirements elicitation."
What is Global Enterprise Architecture?
"So does this mean that Global EA is even more abstract than
traditional EA? I don't think so. In some areas they will be, in other
they might go deeper. For example, I see business and information
architecture having more of an emphasis in Global EA. The reason for
this is when you go across national borders technology is the least of
your problems. You must deal with massive transformations of currency,
numerical systems and languages. This isn't a trivial task. To compound
the issue you have different regulations in each country. Some of which
conflict with others."
Enterprise Decision Management and the Software Development Lifecycle
"In general, many aspects of a traditional SDLC do apply when using
EDM. There is 'infrastructure' required that must be developed by IT
such as glue code and definition of complex rules or rule templates.
Once IT has completed this development, users have a way to make
changes to the system without going through the usual SDLC, but
building the environment to do this requires a proper software process.
You do need this second, shorter and simpler process that goes from
business requirement to the business user making and testing the change
Users can also be allowed to push these into production but most IT
departments still want at least a partial release cycle."
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