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Tales of the Forgotten Space: Customer Support has Value

The CRM news is full of stories about the automation of Sales. But sometimes the forgotten space of Customer Service and Support creeps in.

Give Service Personnel More CRM Power.
Service employees, whether in a call center or providing support at a customer location, can be invaluable for sales…Create a cross-functional team and you can drive revenue in aftermarket parts as well as have more informed sales reps. – 10 Tips To Help New Reps Increase Sales with CRM. . .
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Permalink: Wednesday, January 17, 2007 11:18 AM
Posted by editor | 0 Comments
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