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Dovetail Daily Links 2008-03-11

Oracle Skins CRM with Social Networking....The Politics of Software Metrics....SOA Governance Is Not IT Governance Reborn....Enterprise Architecture - Fighting the Good Fight....Enterprise Architecture Thrives in the Right Corporate Culture....
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Permalink: Tuesday, March 11, 2008 11:51 AM
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Filed under CRM, Enterprise architecture, metrics, IT governance, SOA governance
Dovetail Daily Links 2008-03-10

Get Off Your Fat Apps!....Is CRM Dead?....The Cost of CRM Project Failure....Part Two: When Governance and Best Practices Become Antipatterns....Knowledge Sharing in a Collaborative Business Environment....
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Permalink: Monday, March 10, 2008 4:29 PM
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Filed under CRM, knowledge management, km, IT governance, application design
Dovetail Daily Links 2008-03-07

Is Awareness an Enterprise Architecture Antipattern?....Event Driven SOA: Right-sizing the Event Message....Why Don't American CIOs Want to Lead In Emerging Technologies?....Get the Business on Board with IT Governance....SOA Not Good Enough Yet for Government Work....
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Permalink: Friday, March 07, 2008 3:50 PM
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Filed under soa, Enterprise architecture, IT governance, event driven SOA
Dovetail Daily Links 2008-03-06

The Lost Art of Customer Service....Microsoft PerformancePoint: BI or BS?....The Differences Between IT Governance and Enterprise Architecture Governance....Forrester Research: EDM Helps Minimize Trade Offs Between Application Maintenance and Strategic Initiatives....Emerging BPM Design Patterns....

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Permalink: Thursday, March 06, 2008 4:05 PM
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Filed under customer service & support, BPM, Enterprise architecture, EDM, IT governance, BI
How Open Should Web 2.0 Tools Be?

If your company decides to create a wiki – whether it’s for internal use or customers or both – who should have access to it? What controls will you need to put in place? How open should you make your company wiki? . . . .
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Permalink: Tuesday, October 02, 2007 2:04 PM
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Filed under Dovetail Software, Wiki, crowdsourcing, collaboration, IT governance

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