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Knowledge Management – No Good Without the Knowledge

Knowledge capture from the “tacit” knowledge worker is a great technological challenge at this time. It involves harvesting and mining types of approaches, which become possible as knowledge is expressed in text form – through emails, blogs, OCR-scanned documents, and the like.

We can either try to capture unstructured data, or we can encourage data to gather – and even arise in the first place – in our collection mechanisms. Which of these two is the harder trick to pull off is an open question.
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Permalink: Tuesday, April 24, 2007 4:20 PM
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Filed under 2.0, knowledge management, innovation, collaboration, user generated