Dovetail Software

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Dovetail Daily Links 2008-01-29

Development Tips for Dovetail Agent....Customer Brand Managers?....SaaS Means Business-to-Business....EDM, What Customer Interaction Management Needs....Why Europe is Beating the US in SOA....KM's past, KM's Future
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Permalink: Tuesday, January 29, 2008 1:43 PM
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Filed under soa, saas, knowledge management, km, CRM 2.0, dovetail agent, development tips
Dovetail Daily Links 2007-12-26

The Changing Seasons of Customer Relations...India's outsourcing industry takes toll on workforce...Tech Innovation Comes to Retailing...Forrester, business rules and 2008...Technology in 2008...Create a view with a calculated column to be used in Clarify CRM and Dovetail Agent
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Permalink: Wednesday, December 26, 2007 1:30 PM
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Filed under technology, innovation, business rules, outsourcing, dovetail agent, customer relations
Dovetail Daily Links 2007-12-13

APIs Remain a Great Integration Helper...The battle for the net-top heats up...Measuring Sharedness of Team-Related Knowledge...Internanities...Hierarchical drop-downs in Dovetail Agent...IT Obsolescence Criteria
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Permalink: Thursday, December 13, 2007 1:30 PM
Posted by Dovetail Software | 0 Comments
Filed under APIs, IT, internanities, dovetail agent, team-related, internet