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  • Dovetail Developer Workshop, July 21-25
    Summer is here and so is our next Workshop. We're putting on a five-day event, the Dovetail Developer Workshop, July 21 through July 25 here in Austin, TX for Dovetail developers interested in learning how to configure, manage and customize a Dovetail CRM environment. Space is limited, so please register ASAP by simply sending Kathy Lacy an email, or calling (512) 610-5457.

    The workshop will kick off with a review of the Dovetail CRM components and the base-line architecture. Later sessions will walk participants through...
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  • Permalink: Tuesday, July 01, 2008 2:39 PM
    Posted by Dovetail Software | 1 Comments
    Filed under Clarify, Dovetail Developer Workshop, programming
  • Dovetail Links 2008-05-15
    Ten Ways to Implement CRM on a Tight Budget....The Four Classical Elements Of The Digital World: Process, Service, Event, and Information....The Pain or Gain from IT Depends on the Match Between Culture and Strategy....The Secret to Creating "Pretty" Code....BPM Series: BPM Bus is Still Boarding Passengers! - Part 2
    read more
  • Permalink: Thursday, May 15, 2008 8:00 PM
    Posted by Dovetail Software | 0 Comments
    Filed under BPM, CRM, IT alignment, programming
  • Dovetail Links 2008-05-07
    The Value of Beautiful Code....Customer Loyalty: Confessions of a (Former) IT Scoundrel....BI: Transforming Data Into Usable Information....CRM Is All About Teamwork....Customer Communication: Meet Them on Their Own Turf
    read more
  • Permalink: Wednesday, May 07, 2008 11:22 AM
    Posted by Dovetail Software | 0 Comments
    Filed under BI, CRM, customer service, programming
  • Dovetail Daily Links 2008-03-27
    The First Rule of Programming: It's Always Your Fault....SOA Governance Case Studies....Must SOA be a Long Slog?....Customer Relationship Management in Global Insurance....We know SOA depends on cultural shifts, but — like the weather — we still don’t do much about it
    read more
  • Permalink: Thursday, March 27, 2008 2:30 PM
    Posted by Dovetail Software | 0 Comments
    Filed under CRM, programming, soa, SOA governance
  • Dovetail Daily Links 2008-03-19
    An Information Gap in the Digital Universe....The End of Irrational Execution....The Programmer's Bill of Rights....Seven Common Lies Told by Enterprise Software Sales People....Gartner CRM Summit 2008 Report
    read more
  • Permalink: Wednesday, March 19, 2008 5:38 PM
    Posted by Dovetail Software | 0 Comments
    Filed under CRM, data center, Enterprise architecture, enterprise software, programming
  • Dovetail Daily Links 2008-01-18
    Mashups Gain in Stature...Starting to Take Shape...Programming is NOT an art...Community Costs...Why Employee Relationship Management?...7 Qualities of a Customer-Centric Business
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  • Permalink: Friday, January 18, 2008 1:30 PM
    Posted by Dovetail Software | 0 Comments
    Filed under CRM, customer-centric, employee relationship, mashups, programming
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