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Daily Dovetail Links 2007-08-10

The Best Policy....How To Optimize Your Contact Center....Marketers Seek Customer Mindshare....REST vs. Web Services....Business Processes Manage to Keep Growing....Most IT projects fail. Will yours?....Self-Contradictory Government IT Failure Report
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Permalink: Friday, August 10, 2007 11:29 AM
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Filed under CRM, rest, BPM, web services, project management, customer centricity, contact center, IT development
Daily Dovetail Links 2007-07-10

Integration Is Hard Except with Dovetail....Breadth-first IT management....Rogue IT and Magic Wands....Mashup Ubiquity....SOA Benefits....integration-as-a-service....REST-style architecture in the real world
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Permalink: Tuesday, July 10, 2007 10:59 AM
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Filed under soa, integration, rest, mashups, IT management, portfolio management
Daily Dovetail Links 2007-06-20

Culture Surprise For IT....Communities: Hotbeds of Innovation at IBM....Waterscrum vs. Scrummerfall....The 30-Day Blitz, IT Agility in Action....The Lost Art of Software Engineering....Microsoft needs REST....The Gears that could ‘augur the death of Microsoft’
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Permalink: Wednesday, June 20, 2007 11:34 AM
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Filed under IT, rest, software development, innovation, Agility, google gears, IBM
Daily Dovetail Links 2007-06-06

Heroic IT....IT Dev Spending Still Flows to Big Players....The opening of Web 2.0 service platforms....McKinsey’s look into Web 2.0 in the enterprise....Some ringing endorsements for REST....tech companies and customer service....increase in IT hiring in third quarter
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Permalink: Wednesday, June 06, 2007 12:53 PM
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Filed under customer service, IT, Web 2.0, rest, software development, Microsoft
Daily Dovetail Links 2007-05-31

Customer Centric Data....Retailers on Track to Spend Over $120 Billion on IT and Communications Technologies in 2007....records management....Bridging the collaboration age gap with unified communications and Web 2.0....REST Battles SOAP for the Future of Information Services....Agility Is First and Foremost a Frame of Mind....Has the long-expected wave of cyber crime/warfare finally appeared?
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Permalink: Thursday, May 31, 2007 9:55 AM
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Filed under rest, collaboration, security, Agile Development, records management
Daily Dovetail Links 2007-01-17

CRM Post-Installation Tweaking is a Feature, not a Bug. . . .ResponseTek Joins Sabre Holdings At CRM in Travel USA 2007. . . . Visitar’s CRM Visits University. . . .B2B Marketing with CRM. . . . When Thinking SOA Performance..Don’t Think REST vs. SOAP…Think Design. . . .Is your SOA product hot or not? Linthicum Group will tell you. . . .Enterprises Bridge the Gap Between CRM Systems and Survey-Based Data With Feedback Server 2.0
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Permalink: Wednesday, January 17, 2007 10:00 AM
Posted by editor | 0 Comments
Filed under CRM, Dovetail Software, Dovetail, Clarify, soa, saas, IT, board, boards, applications, software as a service, sabre, rest, 2.0, b2b, linthicum, soap

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