Melissa Burpo

January 2007 - Posts

  • Don't lose your users in abstraction
    In our agile environment, we write user stories to define the features and requirements of the product – specifically, these one to two sentence cards briefly describe how a user can use it. I’m the new tech writer at Dovetail, and I sit right next to the user story board in the programmer’s bullpen. When I look at the story cards, I see statements like, “As a case worker, I can resolve a case to complete the rendering of service to the customer,” and “As a system administrator, I can provision user accounts in order to grant access to the system.”...
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  • Permalink: Friday, January 26, 2007 1:28 PM
    Posted by mburpo | 0 Comments