January 2009 - Posts

  • Greetings
    I recently joined Dovetail as VP of Sales & Marketing and will be posting from time to time with my thoughts on the marketplace Dovetail resides in and activities at Dovetail as we introduce new technology offerings. In the early 90's I started selling to the enterprise call center market and since that time have experienced first-hand the evolution of a variety of technologies that have revolutionized the way in which customer service and support is now provided. The convergence of telecommunications systems, software, the internet, and best...
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  • Permalink: Tuesday, January 06, 2009 2:47 PM
    Posted by rcoleman | 0 Comments