Stephen Lynn

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Dovetail Software: Easy to Use - Ask our Customers

One of the reasons our customers move off of our competitors’ software is because it is easy to migrate from other solutions to Dovetail CRM. Our development staff thinks like customers, so they develop from the perspective of the customer, i.e., how to make their jobs easier. There is nothing like testimonials from our customers, so hear is our latest example . Thanks for the kind words David. Until Next Time, Stephen
Permalink: Monday, September 14, 2009 1:55 PM
Posted by slynn | 0 Comments
Filed under Dovetail Software, CRM, CRM software development, customer service and support
Contribution to the .NET Developers’ Community

At Dovetail Software we have created a culture where our employees are encouraged to get involved in the community and where we are continually seeking to advance our skills through on the job learning and self-education. As a result, our developers are often invited to speak at conferences or write articles for publications. Chad Myers, our head of Development, recently wrote an article for CoDe Magazine on Relational Database Persistence with NHibernate . I hope you enjoy it. Thanks Chad! Until Next Time, Stephen
Permalink: Wednesday, May 20, 2009 6:27 PM
Posted by slynn | 0 Comments
Filed under Dovetail Software, CRM software development, Agile Development
Our People Make the Difference

Our goal is to provide the best software possible to our customers and even better customer support. To do that, you need the right people – those dedicated to serving the customer and committed to advancing their own knowledge, often on their own time. That is the culture we have created at Dovetail Software, and I am quite proud of all our employees. Our employees are constantly reading, networking, and chatting with leading-edge technologists to make sure they are up to speed on what is driving the industry and to improve their own knowledge....
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Permalink: Friday, June 20, 2008 6:29 PM
Posted by slynn | 0 Comments
Filed under CRM software development, Agile Development, Agile
Single Vendor or "Best of Breed"

I have talked to a number of companies who have been analyzing their current enterprise software systems structure. Their struggle - Utilize a single vendor to provide all of the enterprise’s needs or choose a "best of breed" approach. Complicating this analysis is that there is a further debate between using a single CRM vendor for all of a company's CRM needs vs utilizing a “best of breed” approach to the various CRM requirements. I might add, this isn't a new debate; it is one that goes back probably a decade or more. I have found the proponents...
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Permalink: Wednesday, March 26, 2008 9:08 AM
Posted by slynn | 0 Comments
Filed under Dovetail Software, CRM, CRM software development, customer service and support
Dovetail Bolt for the Holidays

We at Dovetail Software have been faithful providers to the Clarify community for over 10 years. It is a unique position as we are a successful software company in our own rights, but we also feel an allegiance to the Clarify community. We compete for the Clarify business, but we also provide to those people who are responsible for supporting their Clarify environment on a daily basis. With that in mind, Dovetail’s gift to the Clarify community for the holidays is our Dovetail BOLT product ( Data Sheet ) . This is a powerful tool that gives the...
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Permalink: Friday, December 14, 2007 9:28 AM
Posted by slynn | 0 Comments
Filed under Dovetail Software, Clarify user, CRM, CRM software development
A Message From Dovetail Software CEO Stephen Lynn

We started the Dovetail blog at the beginning of the year, and to be honest, I didn’t know what the reaction might be from the Dovetail/Clarify community, or how our employees would act in their role as company spokespeople. We had numerous discussions within the company in regards to corporate policing of employee posts and employees believing that the true value of the blog was keeping it open without company monitoring. I checked what other companies were doing, and even read Robert Scoble and Shel Israel’s book, Naked Conversations , looking...
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Permalink: Thursday, June 14, 2007 5:32 PM
Posted by slynn | 2 Comments
Filed under Dovetail Software, forgotten space, Scoble, Clarify user, CRM, CRM software development, customer service and support

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