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  • Dovetail Daily Links 2007-10-23

    APIs for Clarify''At this point it was clear the user had some work in front of him whichever way he turned [...] Reusable code is the administrator’s friend, and a handy API can make a lot of friends for a company.''The architecture of participation: or, Nobody is as clever as everybody ''The Centre for Learning & Performance Technologies ...
    Posted to Dovetail Software (Weblog) by Dovetail Software on October 23, 2007

  • Dovetail Makes the Difference

    In how many ways does Dovetail CRM add to the existing utility of the Amdocs Clarify database? The answer is “countless”, but here are some of them. Over a hundred of the largest Clarify corporate users depend on Dovetail’s APIs to extract super-performance from their systems. Dovetail supplies close to six hundred APIs (and now Web ...
    Posted to Dovetail Software (Weblog) by admin on March 29, 2007

  • The Dovetail Advantage: Email and CRM

    Email integration with CRM is an important part of the CRM deployment for any enterprise. This is true simply because we all live and conduct our business in our email clients to a very large degree. RSS feed readers and IM (instant messaging) both have their place in our lives, as does the visual Web browser. In some sites the visual Web ...
    Posted to Dovetail Software (Weblog) by editor on January 25, 2007