Dovetail Software Blogs

Enterprise 2.0 is probably closer to Web 3.0 than to Web 2.0. Why? Because Web 2.0 has been all about bringing people together in communities of interest, in an infrastructure that displays user-generated knowledge. But the next version of the Web will focus on the intelligent retrieval of that knowledge. This is precisely where the next ...

Knowledge management is a broad term, embracing a variety of disciplines and procedures, but it operates essentially as a two-way street. Raw data is collected out of circumstance and activity, to be codified and stored. In the other direction, circumstance and activity require information, to be retrieved from the organizational ...