Dovetail Software Blogs

We’ve outlined much of the structure of the development process, in which the enterprise computing system is upgraded or enhanced by new software. In the heart of the process lies the singular, crucial requirement for stakeholders to communicate, and collaborate, not just in the requirements and design stages, but also throughout ...

When other departments start to envy your team for the report and execution capabilities you’re suddenly displaying, it shows how good your software upgrade is, at least in the customer service space. We’ve talked about this often: see, for example, The Power of Software. Upgrade envy is the best recommendation. As information ...