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  • Dovetail Email Agent 1.4 For Clarify

    On October 15th Dovetail Software shipped the latest version of its email processing engine designed to access the Amdocs Clarify database. This version reflects a name change as well: what was long known in the Clarify community as SuperEmailClerk.NET, sometimes abbreviated as SEC.NET, is now Dovetail Email Agent 1.4. One great ...
    Posted to Dovetail Software (Weblog) by Dovetail Software on October 30, 2007

  • APIs for Clarify

    When does it make sense to write a routine from scratch, versus using a proven API that has all the testing done? The answer comes down to time and cost of course, a different equation in each case. A recent dialog in the ITtoolbox Clarify forum illustrates the dimension of the issue. A user asked for advice on Clarify’s Assign ...
    Posted to Dovetail Software (Weblog) by Dovetail Software on October 23, 2007

  • Amdocs Clarify Data Massage With Dovetail Software

    Back in the last decade Dovetail Software, then going by the name First Choice Software, started creating APIs to extend Clarify CRM systems in new ways that went beyond the feature and function sets coded into the Clarify software. This was immediately acclaimed by grateful IT departments throughout the market. Software and ...
    Posted to Dovetail Software (Weblog) by admin on May 4, 2007