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  • Integrating Data and People

    Probably the most valuable aspect of Dovetail Software’s array of products for the legacy Amdocs Clarify CRM install is their small footprint in any architecture, their sheer willingness to integrate with other systems. Ease of integration matters because data accumulation is growing, and data retrieval is increasingly a part of ...
    Posted to Dovetail Software (Weblog) by Dovetail Software on September 5, 2007
  • Long IT Road Ahead

    If the enterprise could start from scratch with all of its IT environment, what would it do differently? For the owner of the Amdocs Clarify CRM system the most profitable answer would be to deploy nothing but Dovetail CRM products against the Clarify database. For the rest of the industry, and in other fields, the menu of options ...
    Posted to Dovetail Software (Weblog) by Dovetail Software on August 17, 2007
  • Email No Good For Parties

    One of the first areas of acclaim that Dovetail Software received for its applications – created to replace the Amdocs Clarify CRM applications – was the marvelous range of new functions that Dovetail brought to email. “For users of Clarify data within an enterprise, Dovetail has delivered enormous email capability not present ...
    Posted to Dovetail Software (Weblog) by Dovetail Software on August 15, 2007