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  • Integration Still Key to the Contact Center

    Integration may be the single most important requirement of the modern IT department. As solutions for the evolving contact center continue to proliferate, the owner of the Amdocs Clarify database can similarly continue to trust in the extensibility brought by Dovetail CRM to the legacy install. Gartner reports that the market for ...
    Posted to Dovetail Software (Weblog) by Dovetail Software on August 14, 2007