Dovetail Software Blogs

CRMBuyer hailed Microsoft as one of the leading drivers of Service Oriented Architecture (SOA): “Microsoft was a pioneer and driver of many of the Web services standards that form the essence of SOA [...] Because of Web services, developers are gaining more choices than ever for leveraging common services in order to provide ...

According to CRM Daily, businesses—especially retailers—are discovering that they make more money if they offer better service and they say it’s primarily because they’re taking the extra time to find out all the additional ways their customers are trying to buy from them.Strange that retailers are just now waking up to this, ...