Dovetail Software Blogs

We have always believed in the users. We work to create software that liberates users, extends the usefulness of their Clarify CRM install, and actually works the way they expect. Software doesn’t work without its users. Or rather, it works, but who cares? Software that doesn’t get used remains as bug-free as a store with ...

Dovetail CRM now incorporates knowledge management capability that delivers KNOVA’s suite of Intelligent Customer Experience applications. Knowledge management is an easy area for the enterprise to achieve mediocre attainments, and this is because technology is only part of the story. The way you deploy and integrate the system with ...