Dovetail Software Blogs

Dovetail Software Blogs: The Future of Knowledge Management “Knowledge is power, but only to the extent that it can be wielded like a sword, and brought into the realms of judgment, decision-making, and execution. Corporate effort is awash with data, and one serious concern of every enterprise is to find better ways to turn raw data into ...

We often comment that software rarely pours out of the box like breakfast cereal, and usually “some assembly is required”. This has especially been true with the history of CRM systems, designed to automate your business processes. In fact, the enterprise should plan on in-house customization of software-to-process. Strategy ...

Dovetail Software Blog: The Dovetail Advantage: Agile Business Response “Decision-Management consultant James Taylor recently handed down a good strategy rule concerning the speed with which the enterprise responds to business opportunity. He had seen an ad proclaiming that ‘Those who know first, win’ – he disagreed. [...] “Those who act ...

Dovetail Software Blog: Business Process Drives the Change in CRM “Technology for its own sake is a seductive slip. It may be happening with over-enthusiasm in the technological innovations of today’s changing CRM, but this will eventually self-correct. Technological innovations by their very brilliance will of course carry the field to the extent ...