Dovetail Software Blogs

There's a full description of this audit in a Dovetail blog post. Here's some highlights from it:The Clarify CRM Environmental Audit applies an assessment process across the entire enterprise computing environment, noting according to a series of benchmarks the working effectiveness of the Clarify install, as compared with its true potential ...

What is the Clarify CRM Audit, valued at many thousands of dollars when obtained through Amdocs, and currently offered as a free service by Dovetail Software? The Clarify CRM Environmental Audit applies an assessment process across the entire enterprise computing environment, noting according to a series of benchmarks the working ...

Yesterday we were talking about some of the strategic drawbacks to SaaS – or rather, the need for on-demand systems to be deployed within a clear strategic framework, ideally set by IT. One of the clear SaaS potential pitfalls today is vendor lock-in. Our open design philosophy has always provided the exact opposite of lock-in with ...

Social networking in the workplace has long moved beyond the concept of frivolous, into the background environment of what people do during their days. Corporate culture doesn’t yet acknowledge networking to be as essential as email, say, but the change is happening, incrementing daily. At Dovetail Software – given our development ...

At Dovetail Software we’ve always known that it’s our people who make the company, as our customers tell us continually. The step of exposing our internal processes to the outside world in employee blogs was a step into the unknown of course, but it turns out that it was simply another step on our development path. The efficiencies ...

We have always believed in the users. We work to create software that liberates users, extends the usefulness of their Clarify CRM install, and actually works the way they expect. Software doesn’t work without its users. Or rather, it works, but who cares? Software that doesn’t get used remains as bug-free as a store with ...