Dovetail Software Blogs

The Voice of Customer Service and Support in CRM
Welcome to Dovetail Software Blogs : Sign in | Join | Help

Home | Blogs | Forums | ABOUT | Contact
Dovetail Software main site
Search 
Forums Dovetail Software Blogs

Stephen Lynn, CEO
Gary Sherman
Jason Darling
Kevin Miller
Melissa Burpo
Steven Weintraub
Steven List
Yi Wen
Dan Bergondy
Suzy Bates
Russ Resslhuber
Mike Bailey
Kent Valentine
Sam Tyson

Marek Pawelczyk
Corporate

Optimize Clarify

Favorite Posts

  • Customer Service and Support - The Forgotten Space
  • The Dovetail Story
  • Top Ten Reasons to Switch from Clarify to Dovetail

Syndication

  • RSS 2.0 Dovetail Software Blogs

Tag Cloud

Blog Roll

43Folders
Beagle Research Group
Brent's Blog
Business Two Zero
Call Center CRM News
CRM Blog
CRM Buyer
CRM Daily
CRM Directory
CRM Lowdown
CRM Mastery E-Journal
CRMchump
CustomerThink
David Cowgill's CRM Blog
Fred Chong's Weblog
Gartner CRM Blog
Gianpaolo's blog
IT Toolbox: CRM Blogs
Jupiter Research: McGeary
Lifehacker, Productivity & Software Guide
Pgreenblog
Ragsdale's Eye on Service
Rough Type

Sam Ramji
SiliconValleyWatcher
Software Sightings
Software as Services
Software Only
The CRM Consultant
Zoli's Blog

Browse by Tags

All Tags » IT alignment » Enterprise Culture   (RSS)
  • Dovetail Software
  • innovation
  • meta-story
  • Enterprise Meta Story

    Yesterday we took up a concept introduced by CIO magazine executive editor Elana Varon, the idea that every organization has its “meta-story” that describes its purpose to all its people, and that saturates its culture. As Varon describes it in her story about Wal-Mart, even though analysts are focusing on the IT choices made by the ...
    Posted to Dovetail Software (Weblog) by Dovetail Software on October 25, 2007
Copyright © 2008 Dovetail Software, Inc. All rights reserved.support | terms & conditions | contact