Browse by Tags

Sorry, but there are no more tags available to filter with.
  • Turning blog entries into customer experiences

    John Ragsdale points out a new product that allows companies to monitor what's being said about their products and services in the blogosphere. We've been talking a lot about this here at Dovetail, specifically how a post on a blog or forum can be turned into a customer experience. I've mostly thought about identifying problems that ...
    Posted to Gary Sherman (Weblog) by gsherman on April 12, 2007