Dovetail Software Blogs

When other departments start to envy your team for the report and execution capabilities you’re suddenly displaying, it shows how good your software upgrade is, at least in the customer service space. We’ve talked about this often: see, for example, The Power of Software. Upgrade envy is the best recommendation. As information ...

A Joint Language of Development for Business and IT “For these reasons, best practice in systems upgrade or renewal dictates the use of a business rules management system (BRMS). A big question in any software development is where to put the business rules. The business rules should be kept separate from the remainder of the ...