Dovetail Software Blogs

Dovetail Software Blogs: Users Versus the Firewall “Users are unhappy when IT locks down the enterprise for security scans, or hobbles their computer performance from outdated appreciation of application requirements. But as IT knows, if a virus brings the whole workplace to a standstill, it won’t be the users who have to ...

The process of change and change management is a challenge for everybody in the modern enterprise, but embracing change in a way that welcomes forward motion can be done. Innovation and marketing consultant John Caddell describes an all-too-common scenario of change planning in many companies. “Most big companies’ innovation ...

To determine the steps required to enhance a legacy CRM deployment is a reasonably straightforward task; by the time Dovetail Software is involved, business managers and IT people have usually held some serious discussions about their needs. We also come in as a consulting team, of course, increasingly so in this age of extending ...