Dovetail Software Blogs

The utility of the mashup has brought it to the forefront in enterprise thinking as a way to compile information, and new data shows that enterprise spending plans include mashup development now more than ever.Tom Nolle at CRM Daily writes about enterprise spending forecasts, and the forces at work influencing the decisions of ...

Telepresence is a growing business medium that promises a new form of enterprise collaboration, of a sort that goes beyond delegate teams and allows the highest level of executive conference and decision-making communications. This is so because of the immersive experience of large screens that deliver life-sized meetings, with all ...

Telepresence is changing the world of business travel, and is emerging as a fabulous collaboration tool across global markets. As a much more immersive medium than videoconferencing, telepresence also requires greatly more resources. What are the how and why of telepresence? Technology prognosticator Robert X. Cringely has a ...

Full Customer Relationships ''When you do finally get the customer involved in this more active relationship, the output can be prodigious, the inflow of user generated content (UGC). UGCis the new knowledge of the organization, very often surpassing expert knowledge in its collective wisdom. The benefits of user involvement are thus twofold ...

Yesterday we quoted Laurie Orlov’s thoughts about how stuck in our ways we can become, especially if we’re institutional and hierarchy-based (or if our name is IT). Meanwhile Jon Husband has been reading Gary Hamel on the future of management, and comes away impressed, offering some summary conclusions that may tie in with that sense of ...

User generated content is both a stick and a carrot for companies to open up their internal processes to the outside, to let the customers in. The stick is that customers are talking about you anyway, the carrot is that if you let them do some of the work, it may save you costs of your own labor.It may even produce better results. An ...

For the enterprise, innovation will involve collaboration, one way or another, either in the execution or in the planning. And what about the brainstorming in the first place? The new trend is to call the customers in to help with the thinking – not just soliciting feedback in surveys, but allowing the end users to merge with the ...

It shouldn’t be surprising that a magazine devoted to the CIO point of view runs so many stories about the increasing educational requirements of IT leaders, but what may surprise some (not us) is the number of articles about the need for marketing skills that appear in CIO.com. Ex-Forrester research director and now CIO magazine editor ...

Yesterday we saw that the state of Enterprise 2.0 in terms of acceptance and understanding among decision makers is lower than we might have expected by now. How is it working out in terms of implementation? Dion Hinchliffe recently made a fairly large review of the situation, and supplied a list of lessons learned from ...

Enterprise 2.0 is here and happening now, being implemented either by design or accident across the corporate networks of the world. So how is the project unfolding? In a general overview embracing corporate culture, Olivier Amprimo at Headshift, writing from France but assuredly representative of all nations, expresses surprise ...