Dovetail Software Blogs

Dovetail Software Blogs: CRM Integration and Here Comes Microsoft “Stories coming from the company’s annual Convergence conference this week in San Diego recount impressive integration between Microsoft’s CRM application and the Office suite. The Redmond company could become a huge player in the CRM market, bringing flexibility ...

How can the enterprise best manage its proprietary knowledge, to unlock its effectiveness and preserve its value? One concept being examined is the community of interest. Communities gather around topics and stir the data in discussion and collaboration. This is an important dynamic in the clustering of knowledge into manageable ...