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  • Automatic Subcase Creation

    While working with a customer this week, they asked about automatic subcase creation, similar to Clarify's Task Manager module. For example, if a new case of type "New Employee" is created, then I want to automatically create 3 subcases: One subcase for setting up network accounts, dispatched to the network queue One subcase ...
    Posted to Gary Sherman (Weblog) by gsherman on November 14, 2007