Dovetail Software Blogs

Dovetail Software, Inc. recently recently received a request from one of our customers to make Queue Membership Management easier and more efficient to use. The screen image to the left shows the Manage Queues form in Dovetail Admin, Version 2.5. When a queue is selected at the top of the form, its current members and supervisors are displayed ...

The first step in making the changes was to add the first and last names to each of the membership grids. This simply required changing the data source for the user information from the user table to the empl_user view in both of the user grid pages. The grid_queue_mem.asp and grid_queue_mem2.asp pages each retrieve a list of records from the ...