Dovetail Software Blogs

I came across this code today, and it took me a second to figure out what it was doing: strSortOrder = document.getElementById("ad").options[document.getElementById("ad").selectedIndex].value; To break it down, it locates a Select control on the page (FindElementById), finds the element again and gets its selected value's ...

Dovetail Software, Inc. recently recently received a request from one of our customers to make Queue Membership Management easier and more efficient to use. The screen image to the left shows the Manage Queues form in Dovetail Admin, Version 2.5. When a queue is selected at the top of the form, its current members and supervisors are displayed ...

The first step in making the changes was to add the first and last names to each of the membership grids. This simply required changing the data source for the user information from the user table to the empl_user view in both of the user grid pages. The grid_queue_mem.asp and grid_queue_mem2.asp pages each retrieve a list of records from the ...

John Resig (creator of jQuery) recently posted a bunch of his presentations online, focused on JavaScript and jQuery. Check 'em out. I'm fast becoming a huge fan of jQuery, and we're now using it a lot more within Dovetail Agent. Not only is the library itself cool - but the plethora of available plugins really make it rock.