Dovetail Software Blogs

Ten Ways to Implement CRM on a Tight Budget ''With the economic environment getting tougher, the need for effective CRM systems increases, but with budgets often getting tighter, the scope to introduce much needed technology decreases. I often work with companies who are looking to implement CRM technology on tight budgets, so in this post ...

The Value of Beautiful Code ''One of the arguments against outsourcing is that 'a vendor can't see the big picture, and will necessarily write inferior code.'  Either due to a poor understanding of the business context or, a poor understanding of the technical environment, or because they know (deep down) that they need to get it out ...

The First Rule of Programming: It's Always Your Fault ''The flip side of code ownership is code responsibility. No matter what the problem is with your software-- maybe it's not even your code in the first place-- always assume the problem is in your code and act accordingly. If you're going to subject the world to your software, take full ...

An Information Gap in the Digital Universe ''While 70% or more of the digital universe is created, captured, or replicated by individuals — consumers and desk and information workers toiling far away from the datacenter — enterprises, at some point in time, have responsibility or liability for 85%.'' The End of Irrational ...

Mashups Gain in Stature ''The value of the mashup as a knowledge solution is pointed up by Nolle’s figures showing that in 2005 only 28 percent of enterprise buyers saw a connection between mashups and collaboration: in 2007 that number rose to an astonishing 81 percent. Clearly, people were getting it with mashups.'' Starting to Take ...